Privacy Policy
This Privacy Policy describes how officialfellowcitizen.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we gather certain data about your device and your interaction with the Site. We may also accumulate further data if you contact us for customer support. In this Privacy Policy, we refer to any data that can identify an individual as “Personal Information”. Here's a more detailed breakdown:
Device Information:
- Purpose of Collection: To ensure the Site loads correctly for you, and to perform site usage analytics to optimize our platform.
- Personal Information Collected: Web browser version, IP address, time zone, cookie data, the pages or products you view, search terms, and your site interactions.
- Disclosure: This information might be shared with third-party tools that help us analyze and optimize our service.
Order Information:
- Purpose of Collection: To process your orders, payments, arrange shipping, provide invoices/order confirmations, communicate, screen for potential risk or fraud, and send information/advertising about our products/services.
- Personal Information Collected: Name, billing and shipping address, payment details, email address, and phone number.
- Disclosure: Shared with third-party tools that help facilitate these tasks.
Customer Support Information:
- Purpose of Collection: To offer customer support.
- Personal Information Collected: Data you provide when seeking support.
- Disclosure: May be shared with third-party tools that assist with customer service.
Sharing Personal Information
We disclose your Personal Information with service providers to assist us in our services and to fulfill our agreements with you. Some instances include:
- We utilize Shopify to manage our online store. Learn how Shopify uses your Personal Information here.
- We may need to share your Personal Information to comply with laws/regulations, in response to lawful requests for information, or to protect our rights.
Behavioral Advertising
We leverage your Personal Information to offer targeted ads or marketing communications we believe you might find interesting:
- We use platforms like Facebook, Instagram, Pinterest, and YouTube for advertising. This involves sharing data about your site usage, purchases, and interactions with our advertisements on these platforms.
You can opt out of targeted advertising on:
For more understanding of targeted advertising, visit the Network Advertising Initiative’s (“NAI”) page here.
Selling Personal Information
Our Site may sell Personal Information, as stipulated by the California Consumer Privacy Act of 2018 (CCPA):
- Categories of Information Sold: Data related to your usage of the Site, purchases, and the email linked with your purchase.
- Instructions on How to Opt-Out of Sale: Users wishing to opt-out from the sale of their personal data should contact us directly.
- Information on Minors: We do not sell information of individuals below 16 without obtaining their affirmative authorization.
- Financial Incentives: Should we provide financial incentives related to the sale of personal information, details will be provided here.
Using Personal Information
We utilize your Personal Information to offer our services, which includes product sales, processing payments, shipping/fulfilling orders, and keeping you updated on new products, services, and offers.
Retention
We will hold on to your Personal Information in our records unless you request its erasure. For details on your erasure rights, refer to the sections above.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@officialfellowcitizen.com or by mail: Official Fellow Citizen, 2588-F El Camino Real , Carlsbad CA 92008, United States